case studies

highlights of some amazing things our customers are doing with NUMR CXM

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Banking & Finance

How our Life Insurance client built an insights focused CX program from the ground up

A case study about how Numr built a CXM program for a life insurance company.

How we improved the passenger satisfaction for Jet Airway

August 21, 2020

How Numr's CXM solution boosted Jet Airway's passenger satisfaction score.

Telecommunications

Colt Client Story- Delivering fantastic CX with Net Easy Score

How Numr used Net Easy Score to help Colt Technologies deliver outstanding CX

Quikr Client Story- How Numr improved CX using NPS®

How Numr CXM used NPS® to improve customer experience for Quickr.

explore case studies

Automobile

Aug 20

Toyota-Kirloslar makes customer experience part of its DNA

Telecommunications

Aug 19

Colt transforms feedback into loyalty, hits record high NPS

Banking & Finance

Jul 1

Insights Study- Predicting insurance renewal with machine learning

Consumer Goods

Apr 22

How we quickly validated a new product for our FMCG client

Consumer Goods

Apr 22

How we strengthened supply chains for our FMCG client

Pharmaceuticals

Apr 22

How we improved Distributor satisfaction for our Pharmaceutical client

Consumer Goods

Apr 22

How we optimized the brand perception of our consumer durable client

Consumer Goods

Apr 22

How we improved CX across retail stores for our Consumer Durables client

Internet Companies

Apr 22

This is how we improved CX for an online travel app

Banking & Finance

Apr 22

How we used Feedback Analysis to find key areas that impact CX for our Insurance client

Internet Companies

Apr 22

How we calculated the monetary impact of customer satisfaction for a Food Delivery App

Automobile

Apr 21

How to stop feedback fraud at Auto Dealerships

Automobile

Apr 22

How we used Text Analytics to prioritise Decision Making

Consumer Goods

Apr 22

How we protected our FMCG client's market share from a new entrant

Consumer Goods

Apr 22

How to Use NPS® to Drive Growth for Smartphones

Banking & Finance

Apr 22

How to Improve Efficiency of Retail Branches

Automobile

Apr 22

How we used NPS® to boost growth for our Automobile client

explore case studies by industry

Airline

Automobile

Banking & Financial

Business to Business

How we improved the passenger satisfaction for Jet Airway

How we used Text Analytics to prioritise Decision Making

How we used NPS® to boost growth for our Automobile client

Insights Study- Predicting insurance renewal with machine learning

How our Life Insurance client built an insights focused CX program from the ground up

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Consumer Goods

Internet Companies

Pharmaceuticals

Telecom

How we quickly validated a new product for our FMCG client

How we strengthened supply chains for our FMCG client

This is how we improved CX for an online travel app

How we calculated the monetary impact of customer satisfaction for a Food Delivery App

How we improved Distributor satisfaction for our Pharmaceutical client

Colt transforms feedback into loyalty, hits record high NPS

Colt Client Story- Delivering fantastic CX with Net Easy Score

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