CASE STUDY
Automobile
August 20, 2021
Toyota-Kirloslar makes customer experience part of its DNA
Consumer Goods
April 21, 2021
Quikr Client Story- How Numr improved CX using NPS®
April 22, 2021
This is how we improved CX for an online travel app
Banking & Finance
Aug 19, 2021
Colt transforms feedback into loyalty, hits record high NPS
Apr 21, 2021
How we calculated the monetary impact of customer satisfaction for a Food Delivery App
Apr 22, 2021
How we used NPS® to boost growth for our Automobile client
Jun 30, 2021
Insights Study- Predicting insurance renewal with machine learning
Telecommunications
How we used Text Analytics to prioritise Decision Making
Feb 11, 2022
Predicting Customer Relationship using Transactional Behaviour
Colt Client Story- Delivering fantastic CX with Net Easy Score
How we strengthened supply chains for our FMCG client
How we improved CX across retail stores for our Consumer Durables client
Airlines
How we improved the passenger satisfaction for Jet Airway
May 6, 2021
How IndiaFirst Life used CX insights to make outer loop improvements
How our Life Insurance client built an insights focused CX program from the ground up
How to Improve Efficiency of Retail Branches
How to Use NPS® to Drive Growth for Smartphones
Pharmaceuticals
How we improved Distributor satisfaction for our Pharmaceutical client
How we quickly validated a new product for our FMCG client
How to stop feedback fraud at Auto Dealerships
How we protected our FMCG client's market share from a new entrant
How we used Feedback Analysis to find key areas that impact CX for our Insurance client
Aug 20, 2021
How We Optimized The Brand Perception of our Consumer Durable Client
February 11, 2022
June 30, 2021
August 19, 2021