case studies

highlights of some amazing things our customers are doing with NUMR CXM

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Banking & Finance

How our Life Insurance client built an insights focused CX program from the ground up

A case study about how Numr built a CXM program for a life insurance company.

Banking & Finance

How IndiaFirst Life used CX insights to make outer loop improvements

A case study about how Numr helped IndiaFirst Life improve its customer experience

How we improved the passenger satisfaction for Jet Airway

August 21, 2020

How Numr's CXM solution boosted Jet Airway's passenger satisfaction score.

Predicting Customer Relationship using Transactional Behaviour

A case study on how Numr CXM predicted Customer relationship using Transactional behavior.

November 2, 2022

Toyota-Kirloslar makes customer experience part of its DNA

How Numr helped Toyota transform its customer experience

August 20, 2021

Colt transforms feedback into loyalty, hits record high NPS

Discover how Colt teamed up with Numr to transform their customer experience

August 19, 2021

Insights Study- Predicting insurance renewal with machine learning

How we use data science and CX data to predict insurance renewal

How our Life Insurance client built an insights focused CX program from the ground up

A case study about how Numr built a CXM program for a life insurance company.

explore case studies

Telecommunications

Feb 17

Predicting Customer Relationship using Transactional Behaviour

Automobile

Feb 10

Toyota-Kirloslar makes customer experience part of its DNA

Telecommunications

Feb 10

Colt transforms feedback into loyalty, hits record high NPS

Banking & Finance

Feb 10

Insights Study- Predicting insurance renewal with machine learning

Consumer Goods

Feb 10

How we quickly validated a new product for our FMCG client

Consumer Goods

Feb 10

How we strengthened supply chains for our FMCG client

Pharmaceuticals

Feb 10

How we improved Distributor satisfaction for our Pharmaceutical client

Consumer Goods

Feb 10

How we optimized the brand perception of our consumer durable client

Consumer Goods

Feb 10

How we improved CX across retail stores for our Consumer Durables client

Internet Companies

Feb 10

This is how we improved CX for an online travel app

Banking & Finance

Feb 10

How we used Feedback Analysis to find key areas that impact CX for our Insurance client

Internet Companies

Feb 10

How we calculated the monetary impact of customer satisfaction for a Food Delivery App

Automobile

Feb 10

How to stop feedback fraud at Auto Dealerships

Automobile

Feb 10

How we used Text Analytics to prioritise Decision Making

Consumer Goods

Feb 10

How we protected our FMCG client's market share from a new entrant

Consumer Goods

Feb 10

How to Use NPS® to Drive Growth for Smartphones

Banking & Finance

Feb 10

How to Improve Efficiency of Retail Branches

Automobile

Feb 10

How we used NPS® to boost growth for our Automobile client

explore case studies by industry

Airline

Automobile

Banking & Financial

Business to Business

How we improved the passenger satisfaction for Jet Airway

Toyota-Kirloslar makes customer experience part of its DNA

How to stop feedback fraud at Auto Dealerships

Insights Study- Predicting insurance renewal with machine learning

How our Life Insurance client built an insights focused CX program from the ground up

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Consumer Goods

Internet Companies

Pharmaceuticals

Telecom

How we quickly validated a new product for our FMCG client

How we strengthened supply chains for our FMCG client

This is how we improved CX for an online travel app

How we calculated the monetary impact of customer satisfaction for a Food Delivery App

How we improved Distributor satisfaction for our Pharmaceutical client

Predicting Customer Relationship using Transactional Behaviour

Colt transforms feedback into loyalty, hits record high NPS

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