numr vs the rest

Numr vs the Rest: See the Difference Upfront

If you’re here, you’re evaluating CX platforms, Good — you should. We’re not here to hide. We’re here to make your decision painfully obvious. Here’s a side-by-side look at how Numr stacks up against everyone else — fast.

Quick Comparison: How Numr is Different

Who it’s for
large companies focused on feedback programs
What They Do Best
Surveys, text analytics, AI summaries
How Numr is Different
We don’t just summarize feedback — we predict outcomes and trigger fixes automatically.
Who it’s for
Big enterprises needing traditional VoC
What They Do Best
surveys + Dashboards
How Numr is Different
We find signals from everyone, not just survey respondents. Act before customers leave.
Who it’s for
Mid-to-large orgs looking for Experience Improvement
What They Do Best
Broad VoC data sources + analytics
How Numr is Different
We link CX directly to revenue lift, churn drop, wallet growth — not just "better experiences.
Who it’s for
Enterprises heavy on social listening
What They Do Best
Wide-ranging feedback capture
How Numr is Different
We specialize in predicting customer behavior — not just listening to social chatter.
Who it’s for
Regulated industries like healthcare
What They Do Best
Privacy-compliant VoC platforms
How Numr is Different
we go beyond compliance — straight into revenue-driving actions and business impact.
Who it’s for
Companies focused on customer service data
What They Do Best
Contact center-driven CX insights
How Numr is Different
We connect all touchpoints (web, app, call center) — to predict churn before it happens.
Who it’s for
sMBs and early CX programs
What They Do Best
Easy survey creation, low cost
How Numr is Different
We help companies move CX metrics — not just gather feedback cheaply.
Who it’s for
Early-stage adopters in Europe/Asia
What They Do Best
AI-driven feedback summaries
How Numr is Different
Numr brings full system actionability — behavior + feedback + prediction — not just summaries.
Who it’s for
SMBs needing affordable survey tools
What They Do Best
Simple surveys + dashboards
How Numr is Different
We’re built for predictive CX using behavioral signals, not waiting on survey responses

Quick Comparison: How Numr is Different

Competitor
Who it’s for
What they do best
How Numr is Different
Large companies focused on feedback programs
surveys, text analytics, AI summaries
we don’t just summarize feedback — we predict outcomes and trigger fixes automatically.
Big enterprises needing traditional VoC
surveys + Dashboards
We find signals from everyone, not just survey respondents. Act before customers leave.
Mid-to-large orgs looking for Experience Improvement
broad VoC data sources + analytics
We link CX directly to revenue lift, churn drop, wallet growth — not just "better experiences."
Enterprises heavy on social listening
wide-ranging feedback capture
We specialize in predicting customer behavior — not just listening to social chatter.
regulated industries like healthcare
privacy-compliant VoC platforms
We go beyond compliance — straight into revenue-driving actions and business impact.
companies focused on customer service data
Contact center-driven CX insights
We connect all touchpoints (web, app, call center) — to predict churn before it happens.
sMBs and early CX programs
easy survey creation, low cost
We help companies move CX metrics — not just gather feedback cheaply.
Early-stage adopters in Europe/Asia
AI-Driven feedback summaries
numr brings full system actionability — behavior + feedback + prediction — not just summaries.
SMBs needing affordable survey tools
surveys + Dashboards
We’re built for predictive CX using behavioral signals, not waiting on survey responses

The Big Shift: From Guessing to Knowing

They ask everyone the same questions — and hope someone answers.

We find friction as it’s happening — and fix it before customers walk away.

Get in Touch
Get in Touch

How Numr Works vs Everyone Else

nUMR

Starting Point: Customer behavior (all customers)
Insights From: Behavior + smart feedback + AI
Actionability: Auto-triggered alerts, workflows, nudges
Revenue Impact: CX move tied to wallet share, churn, conversions
Speed: Detects issues instantly
Focus: Spot and fix before damage

Legacy Platforms

Starting Point: Surveys (small sample)
Insights From: Dashboards and scores
Actionability: Depends on someone noticing a chart
Revenue Impact: Revenue Impact
Speed: Waits for survey responses
Focus: Measure after damage

Don’t Take Our Word for It

Real signals. Real fixes. Real results.

28% Drop in Churn
28% Drop in Churn (Insurance)
CXignals picked up a pattern: older men calling about roadside claims were churning — unless their agent prepped them. 

We asked:  
“What made your claim experience smooth?”
“My agent told me exactly what to carry. I didn’t get stuck.”

Now, similar customers get proactive SMS instructions before calling.
Result:  Fewer denials, happier calls, churn dropped.
“We always had feedback. But this time, we knew what to fix — and who to fix it for.” 
— Head of CX, National Insurer
Gourab Majumder
18 June, 2024
140% Lift in Test Drive Conversions (Auto)
140% Lift in Test Drive Conversions (Auto)
Morning test drive customers were getting stuck in traffic — cutting drives short and killing conversions.
We asked:
“Why was your test drive soshort?”
“I sat in traffic. Couldn't even exit the dealership.”
Now, those booking early slotsare offered better timings or home drives.
Result: Conversions doubled.

“Numr didn’t just spot theproblem — it helped us fix it in days.”
— Regional Sales Lead, Auto Brand
Gourab Majumder
18 MAY, 2024
44% Increase in Re-Bookings (Airlines)
44% Increase in Re-Bookings (Airlines)
Frequent flyers weren’t comingback. It wasn’t loyalty — it was wrong meals.
We asked:
“Was there anything off with your flight?”
“The meal was wrong. Again.”
Now, flyers preview meals at the lounge before boarding.
Result: Bookings came back up.

‍“One small operational change —and bookings came right back up.”
— VP, Customer Strategy, Global Airline
Gourab Majumder
02 mARCH, 2025
Explore All Case Studies
Explore All Case Studies
why numr

What You Get with Numr (and Nobody Else)

01

Predict issues without a single survey reply

02

Act instantly — while the customer is still deciding

03

Smarter, targeted surveys only when needed

04

Automate fixes inside your system — no waiting for dashboard checks

05

See revenue impact tied directly to every CX action

06

Automated AI Powered

Client

Let’s stop your revenue from leaking.

Book a 15-minute walkthrough to see how much you’re leaving on the table.

Banks, insurers, auto giants, airlines, hotels, hardware, software, retailers, hospitals, they’ve all used Numr to turn messy journeys into sharp action.

Book A Demo
Book A Demo
Talk to Our Team
Talk to Our Team
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