Our customer experience management (CXM) platform listens to everything your customer are saying across multiple channels. We then leverage our revolutionary AI engine and our team of data scientists to make sure that your business decisions are made with your customers at the very center of your universe.
We believe that your customers are the heroes of your growth story
Empower your whole organization with a unique dashboard views. Numr’s role-based, insights dashboards make it easy to understand complex CX data, collaborate with your team, and share real-time reports.
Learn why creating a great e-commerce customer experience is crucial for your brand. Boost retention and revenue by providing a stellar experience along the e-commerce customer journey.
Customer experience and journey are related concepts. The journey is the path a customer takes from researching to buying to post-purchase. Experience is how the customer feels throughout this journey. Brands should collect feedback at every touchpoint to improve the journey and provide a positive experience.
What is CSAT score and how do you improve it? Customer satisfaction score is used to measure how satisfied your customers are with your product/service. Read this blog to learn how to improve it.