We fix revenue-blocking breaks in your customer journey—automatically

Smarter CX turns every signal into real-time fixes— shows why and fires the follow-up.

See It In Action
See It In Action
Recover lost conversions
Reduce churn, fast
Boost profit with every signal
Cut cost to serve
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Trusted by leaders across banking, insurance, auto, retail, and more.

Why Teams Stick with Numr

We don’t give you dashboards full of averages

We show you who needs help, why things are going wrong, and what to do about it — right now.

Know who to focus on: Spot high-risk or high-potential customers — based on what they’re doing, not just what they say.

Understand why it’s happening:  Ask smart questions to the right group — and get answers that actually explain what’s going wrong.

Make it easy to act:  Trigger alerts, follow-ups, and workflows — automatically. No more waiting for someone to check a dashboard.

Get in Touch
Get in Touch

We Call It Predictive Experience Intelligence™

Traditional CX tools are reactive — they wait for feedback and chase scores

Predictive Experience Intelligence™ flips that model.

It detects risk before feedback arrives, forecasts revenue impact, and activates the right fix in real time.

It’s how modern teams turn customer signals into outcomes — not dashboards.

 Learn more about Predictive Experience Intelligence™
 Learn more about Predictive Experience Intelligence™

See How It Works — Powered by PXI™

One place to track real behavior, find root causes, and trigger action — without waiting for surveys

Step 1: Bring in the data
Plug into your CRM, ERP, call center, dealer systems. We handle behavior, feedback, and transactions — cleaned, secured, and ready to use.
Step 2: Group customers by behavior
No segments. No assumptions. Our models group customers based on what they’re actually doing — and tie those groups to business outcomes
Step 3: Understand the "why"
Ask only when it matters. One tailored question to the right group gets you real reasons — not guess work.
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Step 4: Act before it’s too late
As soon as a signal fires, workflows assign tasks, alerts go out, and teams see the full journey — no dashboard-checking needed.

See How It Works — Powered by CXignals

One place to track real behavior, find root causes, and trigger action — without waiting for surveys

Step 1: Bring in the data
Plug into your CRM, ERP, call center, dealer systems. We handle behavior, feedback, and transactions — cleaned, secured, and ready to use.
Step 2: Group customers by behavior
No segments. No assumptions. Our models group customers based on what they’re actually doing — and tie those groups to business outcomes
Step 3: Understand the "why"
Ask only when it matters. One tailored question to the right group gets you real reasons — not guess work.
‍
Step 4: Act before it’s too late
As soon as a signal fires, workflows assign tasks, alerts go out, and teams see the full journey — no dashboard-checking needed.
Client

Every signal. Every reason. Every action. All in one place

Ready to see how it works?

Client
See CXignals in action
See CXignals in action
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We’re not a survey tool
We’re a signal engine

What They Do

Send the same survey to everyone
Wait for people to respond
Show dashboards full of NPS and CSAT scores
Track what happened
Leave action up to you

What We Do

Only talk to the right group, at the right time
Spot problems from behavior,no response needed
Show real customers, real reasons, and real outcomes
Predict what’s about to happen — and why
Guide your team on what to do next, automatically

Don’t Take Our Word for It

Real signals. Real fixes. Real results.

28% Drop in Churn
Miniature house model with keys on document, symbolizing home insurance or real estate contract.
28% Drop in Churn (Insurance)
CXignals picked up a pattern: older men calling about roadside claims were churning — unless their agent prepped them. 

We asked:  
“What made your claim experience smooth?”
“My agent told me exactly what to carry. I didn’t get stuck.”

Now, similar customers get proactive SMS instructions before calling.
Result:  Fewer denials, happier calls, churn dropped.
“We always had feedback. But this time, we knew what to fix — and who to fix it for.” 
— Head of CX, National Insurer
Man wearing glasses and a blue shirt in front of a blue and purple abstract background.
Gourab Majumder
18 June, 2024
140% Lift in Test Drive Conversions (Auto)
Red sports car with sleek aerodynamic design on a dark blue background.
140% Lift in Test Drive Conversions (Auto)
Morning test drive customers were getting stuck in traffic — cutting drives short and killing conversions.
We asked:
“Why was your test drive soshort?”
“I sat in traffic. Couldn't even exit the dealership.”
Now, those booking early slotsare offered better timings or home drives.
Result: Conversions doubled.

“Numr didn’t just spot theproblem — it helped us fix it in days.”
— Regional Sales Lead, Auto Brand
Man wearing glasses and a blue shirt in front of a blue and purple abstract background.
Gourab Majumder
18 MAY, 2024
44% Increase in Re-Bookings (Airlines)
British Airways airplane parked on the runway with visible tail logo.
44% Increase in Re-Bookings (Airlines)
Frequent flyers weren’t comingback. It wasn’t loyalty — it was wrong meals.
We asked:
“Was there anything off with your flight?”
“The meal was wrong. Again.”
Now, flyers preview meals at the lounge before boarding.
Result: Bookings came back up.

‍“One small operational change —and bookings came right back up.”
— VP, Customer Strategy, Global Airline
Man wearing glasses and a blue shirt in front of a blue and purple abstract background.
Gourab Majumder
02 mARCH, 2025
Explore All Case Studies
Explore All Case Studies
OUR CLIENTS

Success Stories from Leading Brands

"Thoroughly enjoyed working with Numr on setting up NPS. The team is very responsive and responsible - their "fix it" mindset helps in getting things done and getting things done in the right way - with agility : which any fast paced organization needs in today's times. The insights gleaned helped the Organization to plan effectively. More importantly, Numr has been a very meticulous partner to the Insights & Analytics team - to enable the team to lead efficaciously as well."
Averee Burman
Director, Sales & Marketing
"Akasa is driven by innovation, and Numr  compliments us beautifully and is the ideal partner in our vision on CX  strategy. Specifically, Numr's predictive analytics gives teeth to our CX  strategy making it effective and a true game changer. The icing on the cake  is really how they work with us in a seamless manner to turn insights into  action. Simply put, they get us (and we get them)! It's a real partnership  that's complimenting our Akasa vision by elevating the Akasa Customer  experience."
Ramita Vyas
VP & Head of Customer Experience (Combined with Brochure data)
"Delivering a pure motorcycling experienceis at the core of everything we do. Our customers and our community areconstantly evolving, and we aspire to stay ahead of the curve in terms ofconsumer expectations and trends. Working along With Numr Inc. we are lookingat ensuring that every interaction our customers have with us is a positiveone."
Puneet Sood
Global Head – CX, Market Intelligence &Breakthrough Projects
"Numr's predictive analytics is agame-changer for our CX strategy. They don't just deliver insights-they help usact on them seamlessly. It's a true partnership that elevates our customerexperience."
Ramita Vyas
VP & Head of Customer Experience
"Numr's agile, innovative CX solution makescollaboration easy. Their consultancy and cutting-edge platform help us manageCX across 21 countries with precision."
Noah Roychowdhury
Head of Customer Intelligence
"Numr's real-time dashboards give us aunified view of customer journeys across multiple channels. It's a holisticapproach to understanding what's really going on."
Meera Rajendran
Ex-Head of CX
"Numr isn't just selling a product-they'reselling a philosophy. Their passion for driving growth through CX is unmatched,and the results speak for themselves."
Tanmay Bhattacharya
Director, Sales & Marketing
“This partnership with Numr strengthens ourongoing commitment to being a customer-obsessed life insurer. Numr's AI-drivensolutions offer us deeper and actionable insights around customer behavior,enabling us to deliver enhanced customer experience. The collaboration isinstrumental in building a future-ready customer ecosystem, and a step forwardtowards becoming the most admired life insurance company in India.”
Manu Lavanya
Senior Director and Chief Operations Officer
Client

Let’s stop your revenue from leaking.

Book a 15-minute walkthrough to see how much you’re leaving on the table.

Banks, insurers, auto giants, airlines, hotels, hardware, software, retailers, hospitals, they’ve all used Numr to turn messy journeys into sharp action.

Book A Demo
Book A Demo
Talk to Our Team
Talk to Our Team
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Frequently Asked Questions

You Have Questions We have Answer

Is this another survey tool?
 Do we need a new data stack?
 Will this replace our VoC platform?
 How do we prove ROI?