We believe that your customers are the heroes of your growth story
Our customer experience management (CXM) platform listens to everything your customer are saying across multiple channels. We then leverage our revolutionary AI engine and our team of data scientists to make sure that your business decisions are made with your customers at the very center of your universe.
Empower your whole organization with a unique dashboard views. Numr’s role-based, insights dashboards make it easy to understand complex CX data, collaborate with your team, and share real-time reports.
What is the Voice of the Customer? This blog explains what VoC is and how a good voice of customer program can boost customer experience and revenue.
What is CES? Customer Effort Score is a CX metric that measures how easy it was for your customer to interact with you. This is a complete guide that covers CES definition, formula, and how you can use it to boost loyalty and revenue.
Happy customers grow revenue. But how can you prove the ROI of customer experience? Read this blog to learn how to tie your CX program to your revenue.