numrcxm

What changes when you start with AI

What they do

Send the same survey to everyone

Wait for people to respond

Show dashboards full of NPS and CSAT scores

Track what happened

Leave action up to you

Why it fails

Low response rates, customer fatigue

Too slow — issues escalate

Doesn’t explain why anything happened

Tells you what you already know

Teams miss the moment

What Numr does instead

Ask only the right people, at the right time

Spot issues from behavior — no response needed

Surface real reasons, not just scores

Predict what’s about to happen and why

Guide your team automatically — alerts, rules, journeys

This is why teams stick with Numr

They don’t have time to chase charts or guess what’s going wrong.

A clear list of who to focus on

Instantly identify the most impacted customer segments without sifting through complex dashboards.

The reason it’s happening

Get to the root causes behind customer friction—no guessing, just clear insights powered by real data.

A clear list of who to focus on

Take the right steps with smart, data-backed nudges and actionable tasks that drive real improvements.

Don’t Take Our Word for It

Real signals. Real fixes. Real results.

Step 1: Bring in the data

28% Drop in Churn (Insurance)

CXignals picked up a pattern: older men calling about roadside claims were churning — unless their agent prepped them.  

We asked: “What made your claim experience smooth?”  “My agent told me exactly what to carry. I didn’t get stuck.” Now, similar customers get proactive SMS instructions before calling.

Result: fewer denials, happier calls, churn dropped.
“We always had feedback. But this time, we knew what to fix — and who to fix it for.”  — Head of CX, National Insurer

Brandon Dorwart

18 June, 2023

140% Lift in Test Drive Conversions (Auto)

140% Lift in Test Drive Conversions (Auto)

Morning test drive customers were getting stuck in traffic — cutting drives short and killing conversions.
We asked:

“Why was your test drive soshort?”
“I sat in traffic. Couldn't even exit the dealership.”

Now, those booking early slotsare offered better timings or home drives.
Result: conversions doubled.“Numr didn’t just spot theproblem — it helped us fix it in days.”
— Regional Sales Lead, Auto Brand

Brandon Dorwart

18 June, 2023

44% Increase in Re-Bookings (Airlines)

44% Increase in Re-Bookings (Airlines)

Frequent flyers weren’t comingback. It wasn’t loyalty — it was wrong meals.
We asked:

“Was there anything off with yourflight?”
“The meal was wrong. Again.”

Now, flyers preview meals at thelounge before boarding.
Result: bookings came back up.“One small operational change —and bookings came right back up.”
— VP, Customer Strategy, Global Airline

Brandon Dorwart

18 June, 2023

Numr Sits Alongside Your CX Stack — Not Instead Of It

You don’t need to rip out your survey platform, Numr is designed to plug in next to it — and take you from measurement to action

What You Already Use

Qualtrics, Medallia, In Moment

Survey dashboards

CX teams running NPS programs

Insights and analysis teams

What Numr Adds

Keep them running , we ingest that data too

We connect them to real behavior and outcomes

We auto-calculate NPS from behavior
when surveys fall short

We shorten the gap between "insight" and "action"

Frequeatly Asked Questions

Numr finds the leak, shows the cause, fires the fix

Numr is Built for the aI Era

Tired of this cycle?See how Numr breaks it

What changes when you start with AI

What they do

Why it fails

What Numr does instead

This is why teams stick with Numr

Don’t Take Our Word for It

We’re not here to measure satisfaction.

Numr Sits Alongside Your CX Stack — Not Instead Of It

What You Already Use

What Numr Adds

Still using surveys? Great. Numr makes them more useful

Moving beyond surveys? Even better. Numr’s already there.

You Have Questions We have Answer

You don’t need to choose between CXignals and surveys.