What’s new at Numr? Cutting-edge CX Innovation. For the past couple of weeks, things have been pretty exciting here. We pride ourselves in being agile, collaborative and tech-first. So, we are thrilled to announce that Numr Alerts is finally here!
What's different about Numr AMS?
Numr Alerts Management System is designed to empower you to take immediate action on customer feedback by prioritising Close Looping and closure of Hot Tickets.
What’s more is that it’s a one-stop solution for all your Close Looping needs.
So, read on to find out the new features of Numr Alerts Management System.
Create real-time alerts for important touchpoints
With Numr Alerts, you can create automated real-time alerts for multiple physical and digital touchpoints.
Resolve issues proactively
What else can you do with Numr Alerts?
- Create multiple pipelines on the basis of
Specific feedback text
Text Sentiment (where the feedback is happy or angry)
Specific score on one or more survey questions
- Easily move tasks between screens (such as from ‘Waiting on Customer’ to ‘Waiting on us’)
- Open a task and quickly send emails and add notes
- Add team members to Alerts
- Assign tasks to other team members
Additionally, the platform is super easy to use. It’s also collaborative, which allows your entire team to be in the loop about what’s going on with your customers.
Drive customer-centric growth
Numr believes in building solutions that are advanced but convenient to use. We strongly believe with providing our clients with cutting edge tech along with consultative support.
That human touch forms a large part of all our Solutions. Which is what makes Numr Alerts unique from other customer alert management systems.
Interested in boosting growth despite the current scenario by delighting customers?