Powered by artificial intelligence and machine learning, it helps you uncover pressing issues and hidden insights from a massive volume of customer data, in a matter of seconds. With built-in intelligent analytical features, take the right action at the right time.
Numr Sense AI utilizes text analytics, statistical analysis and predictive intelligence to uncover trends hidden deep within your data. It empowers you to take proactive action to always stay ahead of the curve.
Discover the WHY behind your satisfaction scores. Numr Sense AI utilizes Text Analytics to automatically uncover trends across your comment data. You can’t possibly go through every single customer comment. But, Numr Sense AI can.
Know where to allocate resources to get the most bang for your buck. Numr Sense AI utilizes regressions to showcase the impact of a proposed change on a touchpoint/process. This empowers you to prioritize high ROI plans.
Quickly understand customer sentiment based on feedback data. Numr Sense AI automatically assigns a Positive, Negative and Neutral value to every comment based on its language. This gives you a real-time view of how your customers feel about you.
Find out words and phrases that customers intuitively associate with you. Discover emerging issues before they turn into problems by monitoring how your customers sub-consciously feel about you.