Our customer experience management (CXM) platform listens to everything your customer are saying across multiple channels. We then leverage our revolutionary AI engine and our team of data scientists to make sure that your business decisions are made with your customers at the very center of your universe.
We believe that your customers are the heroes of your growth story
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Empower your whole organization with a unique dashboard views. Numr’s role-based, insights dashboards make it easy to understand complex CX data, collaborate with your team, and share real-time reports.
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Drive customer-centricity in your organization with data-backed insights. Understand the financial impact of your CX by connecting it to your bottom-line. Monitor your entire CX operation in real-time from our platform.
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Deliver consistent customer experience across all your franchises. Track NPS® scores, response rate and total alerts generated. Use Numr to discover emerging issues, view satisfaction trends, and take proactive action.
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Optimize customer experience at all your locations. Monitor all stores and branches in real-time. Compare NPS® scores. Keep a bird’s eye view on customer sentiment and key drivers with our platform.
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Turn your front-line agents into efficient problem solvers. View individual customer journeys. Use our platform to quickly resolve customer issues, reduce churn, and inspire loyalty across all your contact centers.
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