Numr for Telecom

Stand out from the crowd by instilling trust and loyalty in your customers. Prevent churn, increase retention, and reduce cost-to-serve by understanding every customer journey. With real-time insights, prioritize actions that will strengthen your relationship with your customers and ultimately drive revenue.

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Numr integrates with your CRM to give you a 360° view of all customer journeys. NumrSense AI automatically analyzes feedback across various channels to showcase a real-time picture of what’s going on with your customers.

Map customer journeys​

From app to website to in-store to support, Numr CXM captures all customer signals. Drive loyalty by solving issues as soon as they arise and delivering exceptional experience across all touchpoints. NumrSense AI automatically analyses your customer data to give you suggestions on how to create personalized experience and retain customers.

Reduce Churn​

Identify at-risk customers and develop action-plans. Numr CXM uses experience data to predict customers that are most likely to churn and why, cutting down weeks of tedious research. This gives your team enough time to rescue high-value customers and prevent large scale churn.

Discover high-impact drivers​

Understand what drives your customer satisfaction and brand value. Know where to allocate resources to get the most bang for your buck. Numr CXM uses regressions to display the impact of various drivers in real-time. ​

Optimize your frontline

Turn your frontline staff into efficient problem solves with our role-based, real-time dashboards. With automatic recommendations and improvement suggestions, give them the power to foster loyalty and delight in your customers. ​

BRAND CASE STUDY

Drive business decisions with a maniacal focus on what your customer are telling you. Our turnkey customer expereince (CX) platform helps you grow by leveraging best-in-class AI augmented with a team of data scientists who know what works in your industry.

Read Case Study

BRAND CASE STUDY

Drive business decisions with a maniacal focus on what your customer are telling you. Our turnkey customer expereince (CX) platform helps you grow by leveraging best-in-class AI augmented with a team of data scientists who know what works in your industry.

Read Case Study

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