Do you know the impact a 5% increase in your NPS® will have on your bottom line?

WE DO!

Improving your NPS® is the single most effective way of boosting growth.

However, what most companies don’t realize is, NPS® is much more than a score. Simply recording NPS® doesn’t solve business problems. This is why, we:

Correlate your NPS® with financial data to show you the direct impact of customer experience on revenue

Analyze comments to uncover emerging issues using Text Analytics

Find out attributes that have the strongest impact on your NPS® by leveraging statistical analysis

Case Study - How we helped Toyota increase its NPS® by 23 points

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Do you know the impact a 5% increase in your NPS® will have on your bottom line?

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