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Boost your bottom-line with CX

Discover priority areas with the strongest impact on revenue

Happy customers are likely to spend 39% more money
Which means, your customer experience directly impacts your bottom-line.

In this insights case study for our food delivery client, we

  • Discovered touchpoints that were generating the most detractors
  • Identified the monetary impact of a bad experience, and
  • Provided high ROI insights on how to increase re-order value

Insights Study- Calculating the monetary impact of customer satisfaction

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Numr provides an agile, innovative CX solution that makes working in a collaborative fashion easy. We are a complex organisation with offices in around 21 countries. Numr clearly understood our requirements. Their consultancy service along with their cutting edge platform is what attracted us to them.

–Noah Roychowdhury, Head of Customer Intelligence, Colt Technology Services

What appealed to us about Numr was its consultative approach from pitching till the completion of the project and also a tech-driven and agile platform that it had to offer. We were also excited about Numr’s understanding of our cross-category business and felt extremely comfortable with the team from day-one. They provided us with valuable insights and helped us get the most out of our NPS program.

– Sonali Madbhavi, Quikr

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